APPLUS ITEUVE TECHNOLOGY, S.L.U. (“Applus+”)
Registered Office: Parque Empresarial Las Mercedes, Calle Campezo Nº1, Edificio 3, 28022 Madrid.
Tax ID code (C.I.F.): B.-81.041.444.
(a) Customer Portal Management.
(b) Cooperation with the regulatory authorities and the Law Enforcement Agencies.
(c) Management of the degree of satisfaction in the service offered through surveys sent by e-mail.
(d) Frequent communication of Road Safety Tips, Promotions and discounts on MOTs and/or sales communications on in-house products and services by e-mail, text message, MMS or instant messaging service (e.g. WhatsApp) or equivalent electronic media.
(e) Management of your suggestions, enquiries and/or complaints.
(f) Participation in prize draws and promotions for which you are registered.
Among others, the rights of access, rectification and erasure of personal data, the right to object to data processing and to withdraw your consent.
You may exercise your rights by sending an e-mail to rgpd,email@example.com.
Applus+ will collect and process personal data in its capacity as Controller. You can contact Applus+ (“Us”) via the channels set up and indicated in section 7 of this policy.
"Personal data" means any information related to an identified or identifiable physical person (“the data subject”). An identifiable physical person will be considered any person whose identity can be directly or indirectly determined, especially by way of an identifier, such as a name, an identification number, an on-line identifier or one or several elements of the physical, cultural or social identity of that person.
We collect your personal data via different sources including the information you provide directly when you contact Us for access to and registration with the Customer Portal.
Remember that we must collect certain personal data for legal reasons or as a result of the contractual relationship we have with you. Refusal to provide this information may prevent or delay compliance with these obligations. On collecting your personal data, we will inform you of the fact that it is obligatory to provide said data and the consequences of failing to do so.
The categories of personal data that we collect directly from you include:
When you provide Applus+ with personal data, such as contact information and/or vehicle registration number or any other data relating to third parties, you will be directly responsible for informing those persons of their rights and for obtaining their explicit consent, whenever necessary, with regard to the processing (including any transfers) of their personal data, as deemed necessary and in line with local data protection law, as set out in this policy.
We use and process the personal data we collect on you for the purposes and lawful bases indicated below:
If we request your consent to process your personal data, you may withdraw this consent at any time by contact us by e-mail, including a copy of your identity document, at: firstname.lastname@example.org.
You have certain rights in relation to your personal data, regardless of the provisions of local law. These rights include:
We recommend you contact us to update or correct your personal information whenever it changes or if the personal data we have on you is inaccurate.
Applus+ will share your personal data with third parties under the following circumstances:
We implement technical and organisational measures to guarantee an adequate security level for the risk to the personal data processed. These measures aim to guarantee the permanent integrity and confidentiality of the personal data. We frequently assess these measures to guarantee processing security.
We will keep your personal data for as long as we have a relationship with you and for a term of five (5) years after such. We will only keep your personal data once said term has elapsed if we are bound to do so by law or where there are claims or complaints pending that reasonably require the storage of your personal data.
Where the purpose of processing involves participation in prize draws or similar promotions, the storage period will be restricted to the time from your registration in the prize draw and/or specific promotion to one (1) year after it has been held and has ended.
Applus+ is the controller in relation to the personal data we collect and process.
Should you have any questions or queries regarding the processing of your personal data, please contact us at: email@example.com.
We are committed to working with you on a fair solution to any complaint or query regarding privacy. However, if you believe we have been unable to help you with your complaint or query, you are entitled to file a complaint with the Spanish Data Protection Agency via its website www.aepd.es.
Furthermore, insofar as the lawful basis of Applus+ involves the consent to carry out any of its processing activities, we will make sure we request your consent whenever the aforementioned changes may have a substantial impact on the processing activity in question before the changes are implemented.
27 March 2023